Privacy Policy

Last updated: 17 August 2026

1. Who processes your data

The controller for personal data collected through this website is Eli Pereira, a real estate consultant operating within eXp Portugal.

2. What data we collect

We collect only the data needed to answer your enquiry and provide real estate brokerage and consultancy services.

2.1 Data you provide directly

• Name
• Email address
• Phone number
• The content of your message, including property preferences, budget and timeline where you share them

2.2 Data collected automatically

• IP address and approximate location
• Device type, browser and operating system
• Pages visited, time on page and referral source

We do not collect special categories of personal data (health, beliefs, ethnic origin and similar), and we do not knowingly process data relating to children under 16.

3. Why we use your data and on what basis

4. How long we keep your data

• Enquiries with no follow-up: up to 12 months after the last contact.
• Contractual relationships: for the duration of the relationship and, afterwards, for the statutory retention periods that apply, in particular for tax and anti-money-laundering purposes.
• Marketing communications: until you withdraw consent.
• Browsing data: according to each cookie's lifetime, as set out in section 6.

5. Who we share your data with

We do not sell personal data. We may share it, strictly as needed, with:

• The eXp network, to manage the brokerage process;
• Technical service providers (web hosting, email, analytics tools), acting as processors under contract;
• Lawyers, solicitors, notaries and financial institutions, where required to complete a transaction;
• Public authorities, where required by law.

Some of these providers may be located outside the European Economic Area. Where that is the case, transfers are made under European Commission adequacy decisions or Standard Contractual Clauses.

6. Cookies and measurement

We use cookies that are essential to the operation of the site, which do not require consent, and measurement and marketing cookies, which are only activated once you accept them.

You can delete or block cookies in your browser settings. If you do, some site features may stop working correctly.

7. Your rights

As a data subject, you have the right to:

• Access — find out what data we hold about you and obtain a copy;
• Rectification — correct inaccurate or incomplete data;
• Erasure — request deletion where there is no ground to keep the data;
• Restriction — limit processing in certain situations;
• Portability — receive your data in a structured, commonly used format;
• Object — object to processing based on legitimate interest;
• Withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, use the contact form. We respond within a maximum of 30 days.

8. Security

The entire site is served over an encrypted connection (HTTPS). We apply appropriate technical and organisational measures to protect data against unauthorised access, loss or destruction. No system is entirely secure; in the event of a data breach posing a high risk to your rights, you will be notified in accordance with Article 34 GDPR.

9. Contact and complaints

For any question about this policy or about how your data is handled, please contact us through the form on this website.

If you believe your rights have not been respected, you may lodge a complaint with the Portuguese supervisory authority:

CNPD — Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134, 1.º — 1200-651 Lisbon, Portugal
www.cnpd.pt

10. Changes to this policy

This policy may be updated whenever necessary. The date of the last change is shown at the top of the page. We recommend reviewing it periodically.